jamie goode's wine blog: I broke my leverpull!

Thursday, August 06, 2009

I broke my leverpull!

I've been using my Screwpull Leverpull cork-removing-device (you can't really call it a plain 'corkscrew') for some years now. It has been through three teflon-coated worms (the spiral screw bit), and I've been careful not to use it for synthetic corks (which tend to strip the coating from the screw). But it has failed on me: a substantial bit of metal has snapped clean through. Must have been metal fatigue. I wonder whether I can get it replaced? Or is that an unfair expectation?

Le Creuset say they give a 10 year guarantee for this model (here).

13 Comments:

At 10:26 AM, Anonymous Keith Prothero said...

come off it Jamie. The amount of wine you open in a year is probably for your average guy about 20 years worth.

 
At 11:20 AM, Blogger Steve Borthwick said...

Its popped its last cork!

 
At 12:01 PM, Anonymous Anonymous said...

Exactly the same happened to mine.
Sent it back.
Replaced without question.
Hey presto! and full marks to the distributors.
Paul

 
At 5:48 PM, Anonymous andyincayman said...

Personally I hate the things. I would give up with them and get a waiters corkscrew with a teflon coated screw and double lever. Very easy to use and can take more care when opening old bottles. Takes up much less space in the draw too!

 
At 6:19 PM, Anonymous Ian S said...

There are plenty of copies (some good, some flimsy) around for ~ 20

I have somewhere in the cellar a bench-fastening beast, which is overkill for me (it was a gift), but maybe for someone like yourself Jamie, might be worth looking into?

Good comment on the synthetic corks BTW - horrible things!

regards

Ian

 
At 8:31 PM, Blogger Colman Stephenson said...

Not a fan of Leverpulls. I can't look at the things without thinking 'Over-Engineered'

Unwieldy and clumsy.

On the other hand I guarantee you will never see a blogpost about a Waiter's Friend giving up the ghost.

 
At 9:16 AM, Anonymous Anonymous said...

Something a bit self-consciously macho about them, too.

They don't work with synthetic corks, and are bulky.

Waiters Friend every time!

 
At 9:38 AM, Anonymous Anonymous said...

So Jamie - what will you be doing about this - asking for a replacement of a refund? I would suggest a refund and then treat yourself to an elegant Waiter's Friend - I am sure Mrs Goode would be happy to oblige if your wrist is tired......

 
At 1:09 PM, Anonymous Anonymous said...

I imagine Jamie only wrote a post about it so that the company will send him a replacement, free of charge!

 
At 8:02 PM, Anonymous Anonymous said...

Can't be doing with these ode's to a waiter's friend.
The engineering on a screwpull is far more atuned to the geometry in question.
I have had any number of waiter's friends either splinter the glass lip of the bottle or simply bend out of true..........or maybe I'm just inept.
Paul

 
At 1:22 PM, Anonymous Anonymous said...

Hi Jamie,
Thank you for your post. My name is Kate from the Le Creuset Consumer Helpline. We will be able to replace this under the terms of the guarantee for you. If you could email helpline@lecreuset.co.uk with your contact details including a daytime phone number and full address, I'll add a note to our system so we know to expect your contact with reference to this blog posting.
We will need you to send in the damaged lever model too for our product team to inspect but we can email our address details to you upon receipt of your contact details.
I hope that this helps and we look forward to hearing from you.
Kind regards
Kate
Le Creuset Consumer Helpline UK
Freephone 0800 37 37 92 (Monday-Friday 9-5 UK only)
www.lecreuset.co.uk

 
At 3:32 PM, Anonymous Anonymous said...

Well, well, there's a surprise.

Your plan worked, Jamie!

 
At 2:45 PM, Anonymous Anonymous said...

Hold on a minute - they are asking you to send it back to them "for them to inspect"? That sounds like the standard trick that it costs time, effort and money to send a bulky object like this back and so most people don't bother. Question to the "Helpline" - ARE YOU GOING TO PAY FOR CARRIAGE BACK TO YOU?

 

Post a Comment

Links to this post:

Create a Link

<< Home